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Shipping & Returns Policy with Our Reliable Support Team

  • Shipping Policy

     

    1. Order Processing

    Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

    During promotional periods or high-demand seasons, processing times may be slightly longer.

     

    2. Shipping Methods and Delivery Times

    We offer the following shipping options:

    • Standard Shipping: 3–7 business days
    • Express Shipping: 1–3 business days
    • International Shipping: 7–21 business days

    Delivery times are estimates and may vary depending on your location, courier delays, or customs processing.

     

    3. Shipping Costs

    Shipping charges are calculated at checkout based on the delivery address and selected method. We may offer free shipping as part of promotional campaigns.

     

    4. Order Tracking & Accuracy

    Once shipped, you will receive tracking information via email or SMS. Customers are responsible for providing accurate shipping information.

    If an order is returned due to an incorrect address, additional shipping fees may apply for reshipment.

     

    5. Damaged or Missing Packages

    If your package arrives damaged, please contact support within 48 hours. Provide your order number and photographs of the damaged packaging.

     

    Return and Refund Policy

     

    1. Return Eligibility

    We accept returns within 14 days of delivery. The item must be unused, in its original condition, and accompanied by all original packaging and proof of purchase.

     

    2. Non-Returnable Items

    Products damaged due to misuse, digital products, software, gift cards, and items marked as Final Sale are not eligible for return.

     

    3. Defective Products

    Notify us within 7 days if you receive a defective device. Eligible products may be repaired, replaced, or refunded based on warranty terms.

     

    4. Return Process & Costs

    Contact support at mphathirsa@icloud.com to initiate a return. We cover shipping costs for defective items or our errors.

    For change-of-mind returns, customers are responsible for shipping expenses.

     

    5. Refunds & Exchanges

    Approved refunds are processed to the original payment method within 5–10 business days. Original shipping charges are non-refundable unless the return is due to our error.

     

    Contact Us

    FRUITS FOR SALE
    Email: support@fruitsorsale.co.za
    Whatsapp: +2764 267 6765
    Address: 9th crescent, kwazamokuhle, hendrina,1095

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